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Privacy Policy

The privacy of our users is important to us and we take care to safeguard it. This policy explains how we use your personal information.

If you have any queries concerning your personal information or any questions on our use of the information, please contact us.

What do we collect?

We will collect the information necessary to provide the service you have requested by completing any of the forms on our site, which includes, as a minimum, your e-mail address. You will also be asked to provide your organisation name and a telephone number, but these are optional.

How do we use personal information?

The information we collect is used to provide you with the information you have requested about our products and services.

We will contact you with information about Hydratight’s global group's products and services from time to time by email, telephone, fax or other electronic messaging service but only if you choose to provide these contact details and request that we contact you about products and services by selecting the relevant options.

We may also send you information about complementary third party products and services.

Information collected automatically

We automatically collect information about your visit to our site. This information is used to make your visit to our site more efficient, and to help us follow browsing preferences on our site so that we can make regular improvements. Our external web host may also automatically log your IP address, a unique identifier for your computer or other access device.


This website utilises browser cookies to store your language preference (when you choose one) and to assist our site usage tracking system. More information about cookies, including how to block them and/or delete them, can be found at

Site Usage Tracking

This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Web Beacons

We use a third party platform provided by Dotdigital Group Plc to send HTML (picture) emails about the Hydratight global group's products and services. These emails contain a technology called web beacons which enable us to track which emails are opened, the device they were opened on, the email client and the browser. The technology also monitors click-throughs from the email to a website. This beacon is a single, invisible 1 pixel x 1 pixel image that gets downloaded from a server when the email is opened.

We use this information to understand the issues which are of most interest to our contacts and monitor the effectiveness of our communications so we can improve them.

To stop monitoring of email opens, either change your preferences to receive emails from us in plain text, or don't download images in the email .
Please note that by signing up for our emails in HTML, you will signify your consent to our use of this technology. You can change your preference to plain text emails at any time.

Transferring information overseas

Outside the UK, Hydratight has offices in Angola, Australia, Azerbaijan, Brazil, China, Dubai, Egypt, France, Germany, India, Italy,  Kazakhastan, Kuwait, Netherlands, Norway, Oman, Qatar, Saudi Arabia, Singapore, Trinidad & Tobago and the USA. It is possible that your details or information collected may be passed to these offices but only where we think this may be of benefit to you because of the areas of interest you have indicated to us. Please note that if you indicate an interest in products and services which are provided from outside of Europe, you will be consenting to the export of your contact details to Hydratight group companies outside of Europe so that they can provide you with the information you have requested.

Information requests

You can ask for a copy of the information we hold about you at any time (for which we may charge a small fee). We will also correct any inaccuracies in your information at your request.

Changes to this Privacy Policy

If we make changes to our Privacy Policy that affects how we handle your data, we will let you know by email. You can check our Privacy Policy on this page at any time.


Hydratight Ltd makes no warranties, representations or undertakings about:
any of the content of this web site (including, without limitation, any as to the quality, accuracy, completeness or fitness for any particular purpose of such content); or any content of any other web site referred to or accessed by hypertext link through this web site (3rd party site).

Hydratight Ltd does not endorse or approve the content of any 3rd party site, nor will Hydratight Ltd have any liability in connection with any of them (including, but not limited to, liability arising out of any allegation that the content of any 3rd party site infringes any law or the rights of any person or entity).

Any enquiries should be directed to our Site Editor

Copyright Notice

The contents of these pages are copyright © Hydratight Ltd 2012. You may download to a local hard disk and print extracts from this web site for your personal use. You may also recopy downloaded extracts to others provided you do not do so for profit.

However, reproduction of part or all of the contents in any form is prohibited unless for personal use. None of the content of this web site may be copied or otherwise incorporated into or stored in any other web site, electronic retrieval system, publication or other work in any form (whether hard copy, electronic or other). For the avoidance of doubt, framing of this site or any part of it is not permitted without express permission.

Notwithstanding the above, caching of this site is permitted by an information service provider acting in the normal course of its business as provided for in the Electronic Commerce (EC Directive) Regulations 2002.

Any enquiries should be directed to our Site Editor

See also: Regulatory information about Hydratight Ltd

Regulatory Information

The information on this page is required by the Electronic Commerce (EC Directive) Regulations 2002.

Hydratight Limited
Bentley Road South
West Midlands

Telephone: +44 (0) 121 50 50 600
VAT Number: GB 660 9962 01